Tim and Candy Hicks, owners of Rocky
Mountain Twist, are incredibly talented artists. Our first
experience
with Rocky Mountain Twist was ordering table and floor Juniper lamps.
These lamps were individual art pieces with wood as smooth as
glass....truly spectacular! Not only were we astonished at the quality
and craftsmanship of the lamps we were equally pleased with the level of
customer service and attention to detail we received. The lamps were a
gateway to an ongoing collaboration we have had with Rocky Mountain
Twist, including taxidermy and artwork pedestals to headboards and bed
frames. Each piece we have purchased from Tim and Candy completes our
vision and has been brought about by their skill coupled with tremendous
listening and creative solutions. We know that if we want anything
beautiful made from wood, Rocky Mountain Twist will deliver and it will
be unparalleled.
Tom & Amy - Texas
We wanted to let you know that the lamp arrived today. The packaging was perfect and there were no issues with shipping. The lamp itself is absolutely stunning. It is even better than we expected. The woodwork and inlay turquoise are exquisite. We are so happy with it. We will have to send you a picture once we have it set in the room and get the shade for it.
We want to thank you for an always pleasant experience working with you. You have been very approachable, pleasant, and easy to work with since the first time we contacted you. We really appreciated the update photos, and the note included with the lamp is such a nice touch. You run a very classy business and we appreciate that. It has been an absolute pleasure.
Sincerely,
Jon and Kim
I JUST RECEIVED IT. IT’S SO BEAUTIFUL – MORE THAN WORDS CAN SAY. The aroma as I was unwrapping it filled me with serenity and excitement at the same instant. THANK YOU SO MUCH for creating an incredible piece of art. It will be cherished always.
Sincerely, Donna
Candy,
your method of doing business is exemplary. The way you involve the client all
along the way is wonderful. Your attitude towards me, the client, makes me feel
that my opinions are valuable and that I’m a necessary part of the whole
operation. It’s like I become an integral part of the creative process.
Precious, my girl. I thank you for the experience and I’ll treasure the
table.
Jim Green - Northwest Territories -
Canada
"The table arrived at about
noon today and I can not take my eyes off of it! The base is unbelievable &
the turquoise in the top is perfect - not too much or too little. I have it on a
cowhide rug in the front of the fireplace. Such beautiful craftsmanship - well
worth the wait." Pamela - Louisburg
Kansas
"When Deborah first bought a floor lamp from Rocky Mountain Twist, I was amazed at the natural
beauty of the twisted juniper along with the creativity of Tim and Candy. Since then they have made other floor lamps, table lamps, taxidermy pedestals and the most beautiful bistro table for us that I have ever seen. Their personal attention, artistic ability and creativity is unsurpassed. Every piece they have done for us is absolutely gorgeous. Tim and Candy at Rocky Mountain Twist are just great folks to do business with." Rick
Our new coffee table is just exquisite! We couldn't be happier with your artistry (or Nature's!) The juniper you selected is stunningly unique, and we are so pleased with how you painstakingly sanded and prepared the wood to enhance it, and bring out it's full beauty.
We've truly never seen work like it. And it's been such a pleasure doing business with you - we so appreciate your regular updates on your progress while creating the piece, and your prompt, reliable service. We look forward to working with you again in the future. Many thanks!
Tim and Susie, Scottsdale, AZ
You outdid yourself. Our sculpture arrived today safe
and sound, and we just love it. It is absolutely
gorgeous.
According to tracking it arrived in Raleigh on Friday, but then
sat for the day in the FedEx facility. We crossed our fingers for a Sat.
delivery but no one showed up. We were excited to see that it was loaded on a
truck for delivery today--Monday. Late morning we glanced out our front window
and saw the Fed Ex truck. We watched the driver pull our package out of his
truck and were tempted to run out the front door and grab it out of his hands,
but we exercised patience! Needless to say, we were so disappointed when his
next moves were to throw the package back into the truck and drive off.
I immediately went to the Fed Ex tracking site only to
find that they would not deliver because there was an incorrect address. I
called the facility to plead that they contact the driver to return to our house
with the package rather than wait another day. Although they said "sorry", the
driver took it upon himself to return and deliver the package. Apparently, the
word 'Newstead' in our street name--Newstead Manor Lane was missing. The driver
figured it must be our package and returned to our home to deliver it! Quite a
drama!! The way you finished the juniper wood is beautiful.
It sure has been a delight working with you. Bruce and I
appreciate all your talent and converting that into an art piece that reflects
soul. Bruce has already referred Alix from Oregon to you who works with pencil/pen
drawings on burl wood. She's been on your website and astounded by your work. We
think she'll be in touch with you. We'll take some time for R&R after the
folks leave and then take stock of any remaining home decor projects. We'll
certainly refer you to as many people as we can.
Sincerely,
from two Happy
Campers!
Diana and
Bruce
I can honestly say that you and Tim have been great to work with on ideas and these projects, the work that has been done and the quality of the items is fantastic and also the beauty of these pieces are unmatched you all are truly artists. Keep on going. Mark
.
Tim and Candy --
Only one word comes to mind -- WOW!!! You both are so
creative and artistic. Thank You for what you have done. I
have to admit though I would not be patient e
enough to do
what ya'll do. Janis - Texas
The table base arrived today in perfect
condition and it's MAGNIFICENT! The brass assembly is seated
beautifully, the wood is gorgeous, I love that the juniper wood
shades into a gold color and that gold color matches the other
twisted wood display piece that I already have. They look wonderful
together in the room and it looks so much better with two pieces
rather than one.
I couldn't be happier. Thank you for all your care, attention,
and art. I'll look forward to ordering something else in the future!
We got our first snow today, so my guess is you already have some. You sure made my day!
Ann Massion - New Mexico
What a beautiful piece of work.The way how you added the supports, so delicate and in harmony with the rest of the table base. And the colors do match so well.
The photos do speak not only professionality, but also show the love for your work. I am really impressed. This table is gonna get a central place in my living room. It must be the first thing that people will see when they come in my house.
The photos do speak not only professionality, but also show the love for your work. I am really impressed. This table is gonna get a central place in my living room. It must be the first thing that people will see when they come in my house.
Again, it is beautiful. I can't get my eyes from the photos. Looking forward for the photos next week! I also enjoyed to work with you. It has been great to see on the photos how the raw pieced of wood became two beautiful tables.
Please have a nice weekend! My very best regards, Hendrikus Christiaan Rudie van der Meer - Harstad Norway
Please have a nice weekend! My very best regards, Hendrikus Christiaan Rudie van der Meer - Harstad Norway
Dear Candy, We got the table! I
have attached a photo of how great it works
with out curved couch. We are thrilled with the table. It arrived perfectly. It has been a
pleasure doing business with you.
What finish
is on the table? It is as smooth as satin.Thank you very much. -
Kim -
Texas
Oh my!!! What a gorgeous lamp! The shade is perfect... I have sent all your info to my sister, who lives in Oregon. She is planning a trip to Colorado and may want to come by to see you as she loves your beautiful creations also. Thank you so much for everything you did to allow me to be a part of this process. I have all the photos that you sent and will keep them with the lamp to tell it's story. -
Sincerely, Linda. Castaic, CA
I just thought I'd put in my 2 cents worth. Your creation (our new lamp) is a masterpiece and will be the center piece of our study/reading room. We even went out and bought a couple of recliners covered in fabric that matches the wood. The room was previously unfurnished with the exception of my desk (an old roll top) It (the light) needed a room of it's own to show it off properly. It's a sin that the shipping company dinged it up to the extent that it did, thereby requiring the amount of restoration work that was required to make it once again presentable. I'm blessed with a truly handy wife and a very good electrician. I don't know what their combined man-hours were to repair it (I work and am not home a lot) but I know it was considerable. I just wanted you both to know that we appreciate the fact that you stand by your product and are going thru all the gyrations to help us with the shipping insurance remedy. Not all manufacturers would do that. I once told my wife I would never buy again from so far away (after 2 busted up lamps) but your actions have changed my mind. I would buy again from your company. Thank You very much for all the trouble you are putting yourselves thru on our behalf. P.S. I truly sympathize with the snowy winter you have had. But the upside is that you live in a place that is so beautiful when it's not covered in all that white flaky stuff. Being born and raised in N.Y.C. I can only imagine what a beauty it is to behold once one gets off the interstate and takes the time to look around............Thanks..................Tom - New York
It's terrific...wood was perfect. The finish is beautiful. Not too high gloss just right. Thanks again...looking forward to the other table lamps. Dino Thompson - South Carolina
We bought two lamps and shades from Candy and received wonderful customer service and well as beautiful lamps. Candy was extremely helpful allowing us to try all sorts of shades and harp sizes so we would be completely happy with our purchase. We are looking forward to buying more items from Rocky Mountain Twist." Warm regards - Rail and Malone Guthrie - Colorado
My wife loves the lamps, they look great on the night stands. Paul Whitten
We LOVE our twisted juniper lamp!!! The pictures on the Hicks' site of all of their creations are just STUNNING!!! Looking forward to getting more... -Colin & Kandy Bruce, Wisconsin
I love the art of the Hicks! I even love having the PICTURES (from the website) of their art lighting up my darkened living room. Hoping everybody in the world buys some artwork to brighten the world a bit... I am looking forward to the day my mountain home is furnished with the log furniture.... blessings to the Hicks Family and all that they create. - Robert Schueler
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